Free Customer Service Program
Find out as we launch our new FREE Customer Service Mystery Shop Program. Omnibus research data shows that the main reason why people leave a store or business without making a purchase is due to POOR SERVICE.
We have commissioned a top customer service specialist to provide our members with a free comprehensive customer service program.
- Gain an understanding of your customers’ experience through objective reports
- Develop your staff’s customer service skills
- Drive customer service standards across Stratford Town Centre
What you will get:
- A Mystery shop visit across June
- An individual report with results for your business
- A 20 minute 1:2:1 feedback session
- Optional customer service training
To take advantage of this free customer service program:
- Complete the short online form
- Or with the ambassadors when they visit your business
- Deadline for participation is Friday 1st June
For more information - firstname.lastname@example.org