Stratford Original Business Improvement District (BID), in partnership with Mary Ward Centre — an esteemed adult education college — is pleased to announce the return of its specialised business training programme for the Stratford business community.
Hosted at the Mary Ward Centre (275-285 High Street, Stratford), this upcoming session will cover:
• Common sources of conflict in the workplace, i.e, customers, suppliers;
• Effective communication skills to address and resolve conflicts;
• Negotiation techniques to achieve mutually beneficial outcomes;
• Management of emotions and maintaining professionalism during conflicts;
• Fostering a positive and collaborative workplace and customer culture.
Register Here
Please note, if you fail to attend without providing at least 48 hours’ notice, a no-show fee of £10 per participant will apply.
If you are not our member, please email us at info@stratfordoriginal.com to discuss pricing and availability for each session. However, please note that BID members will be given priority if seat availability is limited.